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ICBR-ContactUs@ad.ufl.edu
Phone: (352) 273-8030
Fax: (352) 273-8070
8:00am-5:00pm
Monday – Friday
Provide expertise in in modern flow cytometry, small particle analysis and confocal/optical microscopy procedures to ICBR customers; Provide support to ICBR customers in proper use of instrumentation, guidance in experimental design and selection of instrumentation to accomplish experimental aims; Troubleshoot and resolve problems with the instruments in the Core; Perform data analysis using software including DIVA 9.0, Sony analyzer, NanoFCM analyzer and FlowJo v.11; Provide education, training and consultation to core facility users/customers on Core instrument platforms; Assist with the training and mentoring of new employee.
Responsible for managing all aspects of the Agilent/iLab system. Serve as the primary point of contact and liaison for customers and the unit. Provide technical support and guidance to customers using iLab, assist in the creation of user accounts, including processing new labs and users (internal and external), and update lab personnel records. Verify correct information is received, duplicate labs or users are not created, and troubleshoot and resolve any issues users encounter when accessing the system. Create iLab calendars for new self-service equipment at ICBR. Oversee all customer inquiries regarding iLab and handle invoice corrections. Manage the iLab listserv and collaborate with iLab customer support to open helpdesk tickets on behalf of ICBR to address system issues…
No new positions at this time.
ICBR-ContactUs@ad.ufl.edu
Phone: (352) 273-8030
Fax: (352) 273-8070
8:00am-5:00pm
Monday – Friday